Certificate III in Automotive Sales – Skillinvest

AUR31020 Certificate III in Automotive Sales – Apprenticeship

OVERVIEW

This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.

To receive this qualification you must complete 8 core units, plus 12 elective units in one of the selected specialist groups relating to occupational streams (for this course – Parts Interpreting) plus 4 general electives. 

Elective units have been chosen by Skillinvest based on feedback from industry.

CORE UNITS

AURACA101      Respond to customer needs and enquiries in an automotive workplace

AURAEA002      Follow environmental and sustainability best practice in an automotive workplace

AURAFA104       Resolve routine problems in an automotive workplace

AURASA102      Follow safe working practices in an automotive workplace

AURSAA001      Process customer complaints in an automotive workplace

AURSCA105      Sell automotive products and services

AURSCA106      Promote automotive products and services

AURSLA001       Comply with legal requirements when selling automotive products and services

ELECTIVE UNITS

AURAFA103       Communicate effectively in an automotive workplace

AURAMA004     Maintain business image in an automotive workplace

AURSBA001      Carry out warehousing procedures in an automotive workplace

AURSBA102      Identify and match uncommon automotive parts

AURSCA101      Select and supply automotive parts and products

AURSCA103      Apply sales procedures in an automotive workplace

AURSCA111      Conduct online transactions in an automotive workplace

BSBPRO401      Develop product knowledge

SIRRINV001      Receive and handle retail stock

SIRRINV002      Control stock

TLIA2013           Receive goods

TLIA2012           Pick and process orders

BEFORE YOU ENROL

Please contact RTO Administration on 1300 135 008 to discuss any enrolment requirements. 

This training is delivered with Victorian and Commonwealth Government funding. People with a disability are encouraged to apply.